F.A.Q.

Frequently Asked Questions

What are the delivery charges for orders from TIFOCASE?

We have a flat rate of delivery charges, which is €3.00. However, if you live in The Netherlands, where we are based, the rate will be €2.00

What delivery method is used by TIFOCASE, do you provide a tracking number?

We send your case, safely packaged, by mail. There is no Track&Trace available because we don’t want to charge you for a huge amount of shipping cost just for tracking. After the notification e-mail of ‘completed and shipped’, your order will arrive in 1 working day if you are based in The Netherlands, 2-3 working days if you are based in Europe. However, if you are based in another country you can check the estimated time of delivery here.

Which payment methods are accepted by TIFOCASE?

At this moment we only allow payments through PayPal, other payment options will coming soon.

How long will delivery take?

Please give us time to make your order ready. The design and printing process of the case will take 1 to 3 weeks (depending on your order). After the notification e-mail of ‘completed and shipped’, your order will arrive in 1 working day if you are based in The Netherlands, 2-3 working days if you are based in Europe. However, if you are based in another country you can check the estimated time of delivery here. Your case is custom made and specifically for you, and your phone. We take the time to deliver you the best product possible. It is important for us to deliver the best quality product to you.

Which model phones do you offer cases for?

We have lots of phone models we can offer you. You can choose your phone model at the page of your product. If you can’t find your phone model, choose: “other phone model” and send us an mail what phone model you have and we will get back to you if we can deliver it.

How secure is shopping at TIFOCASE? Is my data protected?

TIFOCASE is the best of the best. You can purchase in confidence. All your data is protected and will only be used for billing and shipping purposes. A SSL certificate is integrated in our web-shop.

What exactly happens after ordering?

After your order you will receive email confirmation of your order. We will inform you when your package is on it’s way.

What material are your cases made of?

Our cases are made with the best technology there is for printing. Many case sellers just print one layer on the case it self, but we take the time for a good product. We print high quality matte effect on the cases and also on the sides of your phone which will give you a 3D effect. You will never be disappointed by TIFOCASE.